For many license holders in the South Africa Market, moving onto a wholesale model is difficult, as many of the managed services required to deliver to market have not been developed by your organisation yet. Infact, its clear that many License operators have created strong business models by predominately reselling other ISP’s managed Services.

Africa INX recently launched their own Managed Services division, which enables companies to continue leveraging total service delivery to their clients, while they manage customer relationships, billing and first level customer support. More important than that, is the ability to continually move towards the wholesale Africa INX model, as your confidence and competence grows in delivering and managing your own services on top of our wholesale network.

Its traditionally been difficult for service providers to understand at what point is advisable to make this transition from reseller to services provider. This is generally because the change requires high capital investment costs for your own routed network, and the ability to purchase and fill large bandwidth pipes. Africa INX makes this transition easier to understand, with smaller steps and clear revenue benefits in each one. Some of the managed Services available from Africa INX include:

• National MPLS VPN
• Metro E Access
• Internet Access
• ADSL Services
• Web/Server Hosting
• Security Management
• Value Added Services